Privacy Policy

1. Introduction & Scope

OwnAlgo ("we", "us", "our", or the "Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy applies to all visitors, users, and customers of our website www.ownalgo.site and our algorithmic trading services (collectively, the "Services").

We operate in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU residents and other regional privacy regulations. By using our Services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect several types of information to provide and improve our Services:

2.1 Personal Information

Information that can be used to identify you as an individual:

• Contact Information: Full name, email address, phone number, business name
• Account Information: Username, password (hashed), account preferences
• Communication Data: Messages, inquiries, project requirements, feedback
• Billing Information: Payment details, billing address, transaction history

2.2 Technical Information

Automatically collected data through your interaction with our Services:

• Device Information: IP address, browser type and version, operating system
• Usage Data: Pages visited, time spent, navigation patterns, clickstream data
• Location Data: Approximate geographic location based on IP address
• Log Data: Server logs, error reports, performance metrics

2.3 Service-Specific Information

Information related to our algorithmic trading services:

• Trading Requirements: Strategy specifications, risk parameters, performance goals
• Platform Data: Trading platform preferences, API credentials (encrypted)
• Project Documentation: Technical specifications, algorithm logic, testing results

3. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Legal Basis	Purpose	Examples
Contractual Necessity	To fulfill our service agreement with you	Developing algorithms, providing support, processing payments
Legitimate Interests	To improve our services and ensure security	Website analytics, fraud prevention, service optimization
Legal Compliance	To meet legal and regulatory obligations	Tax reporting, regulatory requirements, legal proceedings
Consent	When you explicitly agree to specific processing	Marketing communications, optional data collection

4. How We Use Your Information

We use the collected information for the following purposes:

4.1 Service Delivery & Operations

• Developing, testing, and deploying custom trading algorithms and indicators
• Providing technical support, troubleshooting, and maintenance services
• Managing your account, processing payments, and issuing invoices
• Communicating service updates, changes, and important notices

4.2 Improvement & Development

• Analyzing usage patterns to enhance user experience and service quality
• Conducting research and development for new features and services
• Testing and optimizing our website performance and functionality
• Personalizing content and recommendations based on your preferences

4.3 Security & Compliance

• Detecting, preventing, and addressing fraud, security threats, or technical issues
• Complying with legal obligations, regulatory requirements, and industry standards
• Enforcing our Terms of Service and other contractual agreements
• Protecting our rights, property, and safety, as well as that of our users

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

5.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functionality and security
• Performance Cookies: Collect anonymous data for analytics and improvement
• Functionality Cookies: Remember your preferences and settings
• Targeting Cookies: Used for advertising and personalization (if applicable)

5.2 Third-Party Analytics

We may use services like Google Analytics to understand how users interact with our website. These services may collect information about your use of our Services and other websites. You can opt-out of Google Analytics through their browser add-on.

5.3 Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Services may not function properly without cookies.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

6.1 Service Providers

We engage trusted third-party service providers to assist with:

• Hosting & Infrastructure: Cloud hosting, data storage, backup services
• Payment Processing: Secure payment gateways and transaction processing
• Communication: Email delivery, customer support platforms
• Analytics: Website analytics, performance monitoring

All service providers are bound by strict confidentiality agreements and may only use your information as necessary to provide their services to us.

6.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, including:

• Responding to valid legal requests, subpoenas, or warrants
• Protecting our rights, property, or safety, or that of others
• Investigating potential violations of our Terms of Service
• Preventing fraud, security threats, or illegal activities

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any change in ownership or uses of your personal information.

7. International Data Transfers

As a global service, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses approved by relevant authorities
• Adequacy decisions for countries with approved data protection standards
• Implementation of technical and organizational security measures

By using our Services, you consent to the transfer of your information to countries that may have different data protection rules than your country of residence.

8. Data Security Measures

We implement comprehensive security measures to protect your information:

8.1 Technical Security

• Encryption: SSL/TLS encryption for data in transit, encryption at rest for sensitive data
• Access Controls: Role-based access controls, multi-factor authentication
• Network Security: Firewalls, intrusion detection systems, regular security audits
• Vulnerability Management: Regular security updates, patch management

8.2 Organizational Security

• Employee Training: Regular security awareness training for all staff
• Data Protection Policies: Comprehensive internal data protection policies
• Incident Response: Established procedures for security incident management
• Third-Party Assessments: Regular security assessments of service providers

Despite our security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to maintain and improve our security practices.

9. Data Retention Periods

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

Data Category	Retention Period	Rationale
Account Information	7 years after account closure	Legal, tax, and regulatory requirements
Transaction Records	7 years from transaction date	Financial reporting and compliance
Communication Data	5 years from last contact	Customer service and relationship management
Technical Logs	1 year from collection	Security monitoring and troubleshooting
Marketing Data	Until consent withdrawn	User preference and consent-based

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

10.1 Access & Portability

• Right to Access: Request a copy of the personal information we hold about you
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Information: Understand how we process your data and why

10.2 Control & Objection

• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information under certain conditions
• Right to Restriction: Request limitation of processing in specific circumstances
• Right to Object: Object to processing based on legitimate interests

10.3 Consent Management

• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Marketing Preferences: Opt-out of marketing communications at any time
• Cookie Preferences: Manage cookie settings through your browser

To exercise these rights, please contact us using the information in Section 13. We will respond to your request within 30 days, as required by law.

11. Third-Party Services & Links

Our Services may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

11.1 Common Third-Party Services

• Payment Processors: Stripe, PayPal, or other payment gateways
• Communication Tools: Email service providers, chat platforms
• Analytics Services: Google Analytics, other web analytics tools
• Social Media Platforms: Facebook, Twitter, LinkedIn integrations

12. Policy Updates & Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Post a notice on our website for significant changes
• Notify registered users via email for material changes
• Provide an opportunity to review changes before they take effect when required

We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. Your continued use of our Services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For complaints that cannot be resolved directly with us, you have the right to lodge a complaint with your local data protection authority.